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Privacy Policy Information
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Privacy Policy - Iron Rose Construction and Facility Services

Effective Date: October 21, 2026
Last Updated: October 21, 2026

At Iron Rose Construction and Facility Services ("Iron Rose," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us.

As a woman-owned construction and facility services company providing residential and commercial repairs, renovations, remodeling, and property improvement services, we recognize the importance of maintaining the confidentiality and security of our customers' information.

This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, request an estimate, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Telephone number
• Residential or business address
• Property or project location
• Preferred method of communication
• Information submitted through contact forms or estimate requests

Project and Service Information

• Description of requested construction or remodeling services
• Property measurements, photographs, and project specifications
• Project budgets and estimated costs
• Appointment and scheduling information
• Contracts, proposals, invoices, and payment records
• Customer communications and service history

Website Usage Information

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type and device information
• Pages visited and time spent on our website
• Referring websites
• Cookies and similar tracking technologies, where enabled

2. How We Use Your Information

Iron Rose Construction and Facility Services may use collected information to:

• Respond to inquiries and provide requested estimates.
• Schedule consultations, property assessments, and service appointments.
• Prepare construction proposals, contracts, and project documentation.
• Provide residential and commercial construction, repair, and remodeling services.
• Communicate project updates, scheduling changes, and service information.
• Process invoices and maintain accurate business records.
• Improve our website, customer service, and business operations.
• Send promotional information when permitted by applicable law.
• Comply with legal, regulatory, insurance, and contractual obligations.
• Protect against fraud, unauthorized activity, and security threats.

We use personal information only for legitimate business purposes and as otherwise permitted by applicable law.

3. Information Sharing and Disclosure

Iron Rose Construction and Facility Services does not sell personal information to third parties.

We may share information when reasonably necessary with:

• Subcontractors and Service Providers: Qualified subcontractors, suppliers, and vendors who require certain project information to complete authorized work.
• Business Service Providers: Companies assisting with website hosting, scheduling, accounting, payment processing, customer communications, and other administrative services.
• Insurance and Professional Representatives: Insurance carriers, attorneys, accountants, and other professional advisers when reasonably necessary for business operations or legal compliance.
• Government and Regulatory Authorities: When required by law, court order, permit requirements, or other lawful obligations.

We take reasonable steps to limit information sharing to what is necessary for the intended purpose.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve the user experience.  Depending on the website tools enabled, cookies may be used for website performance, analytics, or advertising.  You may manage cookies through your browser settings or through any cookie preference controls made available on our website.  Disabling certain cookies may affect website functionality.  Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.

5. Information Security

We take reasonable administrative, technical, and organizational precautions to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.  These measures may include restricted access to customer information, password-protected systems, secure business records, and the use of reputable third-party service providers.  Although we make reasonable efforts to safeguard your information, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Payment Information

If payment services are offered through our website or through a third-party payment provider, payment information may be collected and processed by that provider.  We encourage customers to review the privacy policies and security practices of any third-party payment processor.  We do not intentionally collect or store complete payment card details through general website contact or estimate request forms.

7. Customer Photos and Project Images

During construction, remodeling, repair, or facility service projects, photographs or videos may be taken for documentation, quality assurance, project management, and recordkeeping purposes.  We will seek appropriate permission before using identifiable customer property images, personal information, or project details for public marketing, advertising, social media, or website portfolios.  Customers may contact us with questions regarding the use of project photographs.

8. Data Retention

We retain personal and project-related information for as long as reasonably necessary to:

• Complete requested services and maintain customer relationships.
• Fulfill contractual obligations.
• Maintain accounting, insurance, and project records.
• Address warranty matters or customer disputes.
• Satisfy applicable legal and regulatory requirements.

When information is no longer needed, we will take reasonable steps to securely delete, destroy, or de-identify it, subject to applicable retention obligations.

9. Your Privacy Rights and Choices

Depending on your state of residence and applicable privacy laws, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Opt out of promotional email communications.
• Request information about certain disclosures of personal information.

These rights may be subject to legal exceptions, identity verification, and applicable record-retention requirements.  To submit a privacy-related request, please contact us using the information provided below.  We will review and respond to requests in accordance with applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites, including suppliers, manufacturers, social media platforms, or business partners.

Iron Rose Construction and Facility Services is not responsible for the privacy practices, security measures, or content of websites operated by third parties.

We encourage visitors to review the privacy policies of external websites before submitting personal information.

11. Children's Privacy

Our website and services are intended for individuals who are at least 18 years old or who are otherwise legally authorized to request construction or property services.  We do not knowingly collect personal information directly from children under the age of 13.  If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

12. Marketing Communications

Customers who voluntarily provide contact information may receive communications related to requested services, project updates, appointment confirmations, or other business matters.  We may also send promotional communications when permitted by law.  You may opt out of promotional emails by using the unsubscribe instructions provided in those communications or by contacting us directly.  Opting out of marketing messages does not prevent us from sending necessary communications concerning active projects, contracts, payments, or requested services.

13. Changes to This Privacy Policy

Iron Rose Construction and Facility Services reserves the right to update or modify this Privacy Policy to reflect changes in our business operations, website practices, or applicable legal requirements.  Any updates will be posted on this page with a revised effective date.  We encourage visitors to review this policy periodically.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:

• Iron Rose Construction and Facility Services
• Email:  info@ironrose.us
• Phone: 610.212.0939
• Website: www.ironrose.us
• Business Mailing Address: 

We are committed to maintaining customer trust through professional service, responsible information handling, and respect for your privacy.

© 2026 Iron Rose Construction and Facility Services. All Rights Reserved.